Business IT Fixed Fee Monthly IT Support – Addiscombe, Croydon
For only £25/device your business get a full covered monthly IT support. Why is good for you?
- For example 10 computers you only pay £250/month which much less then a certified computer engineer monthly salary. You save money, every month!
- We provide you professional Antivirus and Firewall software which meet with your requirement, so you save money every year!
- We offer and setup you cloud based backup solutions, so you will not suffer critical data loss. Data recovery service can be really expensive, not mentioning the wasted time when you can’t access your data.
With a monthly IT support contract, you pay a fixed amount to cover your business IT systems.
Only £25 / PC / Calendar month
This include Antivirus / Backup Solutions
Designed around the needs of clients without an expert in‐house IT support function, and who prefer to focus management energies elsewhere.
In this scenario, we take full responsibility for our clients overall IT requirements, delivering day‐to‐day IT support, and providing long‐term advice regarding IT‐related business issues.
With the purchase of Standard Support, you will receive the following elements of service:
- Included on site hardware upgrades & software maintenances
- Technical support resources available during local business hours
- Knowledge sharing
- Online service request management
- Basic how-to trouble shooting assistance
- The latest software/firmware upgrades
- Email and chat support
- Collaborative assistance with third-party vendors
- Support is provided in English with local language accommodated when possible
- Experts respond to your location within 24 hour after remote diagnosis
- Product and best practices knowledge sharing
- Monthly reports and review calls
- Email support
- Phone support
We always prioritize emergencies and our aim is to respond as quickly as possible to your emergency, whether you are an existing client or not. Even if you already have a person responsible for your IT we can help.
Ticket Support System
We understand exactly how important support is to our customers. Our ticket system allows us to investigate any issues and questions whilst letting you carry on with your life as normal – you’re not stuck on hold or queuing!